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PRIVACY POLICY

The privacy and security of your personal data is an important aspect for our company. We process your personal data to ensure our products and services, and your experience, becomes better each time. That is why we want to inform you in a transparent manner regarding our privacy policy, so you will always know the purposes of the processing and the rights you have as the holder of the personal data provided.

PARTY RESPONSIBLE FOR THE PROCESSING

The party responsible for the purpose of the processing and for the security of the personal data provided is: “ROLSER, S.A.”, with C.I.F. A-03066909, and registered address at Pol Ind Les Galgues Calle Metalurgia 6, 03750 Pedreguer (Alicante).

RECIPIENTS OF THE PERSONAL DATA.

1. The personal data provided will not be subject to assignment unless specified in the specific processing.

2. Optionally, for the procurement of computing services in the cloud and/or services for sending e-mails, as well as related services, the personal data may be:

- Assigned to computer service companies located within the European Economic Area (EEA) or,

- Transferred to computer service companies located outside the EEA adhered to the Privacy Shield protection framework and therefore have implemented the appropriate protection measures to ensure the security of personal data. To obtain further information, please follow the link: https://www.privacyshield.gov/welcome

LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA.

In each specific processing of the personal data gathered in relation to you, we will inform you of the legal basis that legitimises the processing of your personal data.

RIGHTS.

Right to access.

This is the right to obtain confirmation on whether we are processing personal data that concerns you, or not.

Right to portability.

Whenever we process your personal data using automated means on the basis of your consent, you have the right to obtain a copy of your data in a structured format, for common use and mechanical reading transferred in your name or in the name of a third party. This will include only the personal data you have provided to us.

Right to rectify.

You have the right to request the rectification of your personal data is these are inaccurate, including the right to complete information that is incomplete.

Right to suppress.

You have the right obtain without undue delay the deletion of any of your personal data when the requirements referred to in the RGPD are met.

Right to oppose.

You have the right to oppose the processing of your personal data on the basis of our legitimate interest. We will cease processing the personal data unless we can prove compelling legitimate grounds for the processing that prevail over your interests, rights and freedoms, or for the formulation, exercise or defence of claims.

Right to withdraw consent.

For the case of processing based on consent, you may withdraw said consent at any time.

Right to submit a claim before a control authority.

If you consider that we are processing your personal data in an incorrect manner, you may contact us. You also have the right to file a complaint with the competent data protection authority.

Right to limitation.

You have the right to request that we limit the processing of your personal data in the cases allowed by the RGPD.

Exercise of rights.

Via letter or e-mail, attaching a photocopy of your ID/NIE/Passport to the address indicated in the Legal Notice.

The customer and/or user of the website shall be solely responsible for the veracity of the personal data provided, as well as for ensuring said data is updated.

PURPOSES OF THE PROCESSING.

Contact form.

We will use your personal data for managing any request for information, claim or complain submitted via the contact form.

The legal basis for the processing of your personal data is our legitimate interest.

Said personal data will be preserved for the duration of the relationship between the parties or for the years necessary to comply with legal obligations.

Commercial information (newsletter).

We will use your personal data to send you commercial information of your interest.

The processing of personal data for this purpose is based on the consent provided upon accepting the sending of commercial information and the privacy policy.

You have the right to withdraw the consent at any time through the procedure indicated above.

Said personal data will be preserved provided the consent is not withdrawn or for the years necessary to comply with legal obligations.

Online purchases (registration form).

We will use your personal data to manage your online purchases through the processing of your orders and returns through our online services, and send you notifications on the status of the delivery or in the event of problems related to the sending of items.

We will use your personal data to manage your payments.

We will also use your data to manage any complaint or matter regarding the warranty of the products.

Your personal data will be used to identify and validate your legal age for making online purchases.

The legal basis that legitimises the processing is that is necessary for the execution of a contract (online shopping).

The personal data shall be assigned to the shipping company in order to get the order to your home, as well as to payment service suppliers.

Said personal data will be preserved provided the consent is not withdrawn or for the years necessary to comply with legal obligations.