- Free shipping from 40 EUR
On the one hand “ROLSER ONLINE S.L.”, hereinafter ROLSER, whose other identifying data are contained in the Legal Notice and is the owner of the domain www.rolser.com, hereinafter Website, and, on the other hand; the Contracting Party, the person who purchases the products offered through the Website.
The Contracting Party declares that he/she has the legal capacity* to enter the contract and accepts full and unreserved adherence to the General Terms and Conditions of Business, hereinafter referred to as the GTC, in the version published at the time of contracting.
The sales concluded are distance sales regulated by the Spanish legislation in force on the matter.
Likewise, informing all users that these CTC may be modified. The Contracting Party will be responsible for consulting them each time they access, browse and/or use Website, and, as those that are in effect at the time of purchasing any product and/or services shall apply.
*LEGAL LIMITS: Sale prohibited to persons under 18 years of age. Minors are technically restricted from registering on this website and therefore may not make purchases, in compliance with legal regulations. Data sent by minors will not be processed, as this is prohibited by law.
No existirá ningún contrato entre ROLSER y el Contratante en relación con ningún producto hasta que su pedido haya sido expresamente aceptado por ROLSER (incluso aun cuando se hubiese llevado a cabo el cargo en la cuenta bancaria proporcionada por el Contratante). Si el pedido no es aceptado y ya se le hubiese hecho algún cargo en la cuenta bancaria proporcionada por el Contratante, el importe del mismo le será reintegrado en su totalidad en un plazo máximo de treinta días.
Tras realizar la compra, el Contratante recibirá un e-mail con el resumen de la compra realizada. El contrato existirá y por tanto vinculará a las partes desde el momento en que el Contratante reciba un e-mail de confirmación de compra, que sirve como acuse de recibo del pedido.
Once payment has been made, the contract shall be deemed to have been concluded and no amendments may be made.
Todos los productos ofrecidos en ROLSER están sujetos a su disponibilidad. En el caso de no poder suministrar algún producto, bien por falta sobrevenida de stock o por un desfase en la actualización de un producto solicitado, ROLSER se pondrá en contacto con el Contratante para informarle de dicho suceso en el periodo de tiempo más breve posible. En dicho caso, el Contratante podrá adquirir productos alternativos, o bien se le ofrecerá un plazo alternativo de entrega para el producto solicitado inicialmente.
If the Contracting Party is not satisfied with the amended delivery time or if it is not possible to deliver the product ordered, the Contracting Party may cancel the Product order free of charge, and the amount paid shall be refunded immediately, thereby terminating any liability of ROLSER towards the Contracting Party.
The prices of the products published on the Website are expressed in Euros and include VAT. Shipping costs are not included, although they shall be itemised so that the Contracting Party is aware of the amount thereof before being bound by the contract.
ROLSER reserves the right to modify its prices at any time, however, the prices of the products that will be applied will be those published at the time of formalising the sale, unless there is a typographical or computer error on our part.
Shipping is free for orders over €40. For orders below this amount, a shipping fee of €4.95* will apply for deliveries within the Peninsula. For other destinations, shipping costs may vary. The user will be duly informed of the applicable amount before completing the purchase process.
· Mainland Spain (*): 4,95€
· Balearic Islands 14,95€
· UE Europe: 14,95€
· Resto: 39,95€
The Contracting Party acquires ownership of the products upon full payment of all amounts, including shipping costs, where applicable.
El riesgo de pérdida o deterioro se transmitirá al Contratante, cuando éste o un tercero por él indicado, distinto del transportista, haya adquirido su posesión material. En caso de que sea el Contratante el que encargue el transporte o el transportista elegido no estuviera entre los propuestos por ROLSER, el riesgo se transmitirá al Contratante con la entrega de los bienes al transportista.
The standard shipping service included in each product is in street delivery mode.
Deliveries are made to mainland Spain and the Balearic Islands.
Orders will be processed within 24 hours of placing the order and with an estimated delivery time of 24 to 48 hours for all orders placed in Spanish national territory.
To exercise the rights of cancellation, withdrawal and use of the warranty, the Contracting Party must contact ROLSER by telephoning the numbers + 34 965760700 or +34 965760687, or via the contact form available on the Website.
The Contracting Party may cancel his/her order free of charge if this is communicated before the order has been made available to the carrier.
If you wish to withdraw from the contract, you may do so freely without providing any reason and without any penalty within 14 calendar days of material possession of the goods by you or a third party authorised by you, other than the carrier.
El derecho de desistimiento será aplicable siempre y cuando los productos contratados se devuelvan en las mismas condiciones (junto con su embalaje original completo, etiquetas y junto con cualquier accesorio relacionado con los mismos), y se acompañe la factura de compra. En todo caso, ROLSER determinará si se cumplen estos requisitos.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract by means of an unequivocal declaration of withdrawal from the contract in accordance with the procedure set out in section 11.1.
If this right is granted, the Contracting Party shall bear the cost of returning the goods, the refund of the sum minus shipping costs shall be made without undue delay and, in any event, no later than 14 calendar days from the date on which the Contracting Party has informed of the decision to withdraw from the contract.
If the withdrawal is not granted, the goods will be sent carriage forward.
The right of withdrawal shall not apply to contracts relating to the supply of goods made to the Contracting Party’s specifications or clearly customised.
El Contratante dispone de un plazo de tres años de garantía desde la entrega del producto. No se incluyen en esta garantía las deficiencias ocasionadas por negligencias, golpes, uso o manipulaciones indebidas por parte del Contratante. Salvo prueba en contrario, se presumirá que las faltas de conformidad que se manifiesten en los seis meses posteriores a la entrega del producto ya existían cuando la cosa se entregó.
The legal warranty includes the following rights for the Contracting Party:
The images associated with the products offered are merely illustrative and may not be a true reflection of the product, as manufacturers and distributors are constantly renewing them.
ROLSER designa como domicilio a efectos de notificaciones el estipulado en el Aviso Legal. El correo electrónico facilitado por el Contratante durante el proceso de registro será el utilizado por ROLSER a efectos de practicar notificaciones. Todas las notificaciones que se efectúen de conformidad con el procedimiento indicado se considerarán válidamente efectuadas.
Todos los aspectos relativos al uso de nuestra página web, así como la aplicación de estos términos y condiciones o cualquier litigio relativo a la interpretación, validez o incumplimiento del contrato estarán sujetos a los tribunales competentes españoles. Esto se aplicará si no existe renuncia expresa a la aplicación de la ley española.
In the event of a dispute between the parties, jurisdiction shall lie at the choice of the Contracting Party, with the domicile of the latter or of the defendant.